Please read these Terms before placing a reservation. By checking the box at checkout and paying the Deposit, you agree to these Terms.
These Pre-order Reservation Terms (these “Terms”) govern refundable reservations for the Clema active-cooling product identified at checkout (the “Product”) placed through clemacooling.com (the “Site”) with Clema, Inc. (“Clema,” “we,” “us”). Clema’s Website Terms of Use separately govern your use of the Site; if there is a conflict, these Terms control with respect to your reservation.
What a Reservation Is
Paying the Deposit places you on Clema’s reservation list and gives you priority to receive an opportunity to purchase the Product from a future production run, subject to availability and Clema’s allocation process. A reservation is not a purchase, does not create a binding sale, and does not guarantee a unit, a particular position in the allocation sequence, or a shipment date.
A sale will occur only if Clema later provides the final Product description, purchase price, and terms of sale and you separately accept those terms and pay the remaining balance. Clema will not charge you any additional amount without your express authorization.
The Deposit
The refundable reservation deposit is $99 per unit reserved (the “Deposit”). If you complete a purchase, the Deposit paid for that unit will be credited in full against its purchase price. The Deposit is fully refundable as described under Refunds and Cancellation below.
Final Price
A reservation does not fix the Product’s final purchase price. The final price may vary based on the Product configuration and quantity ordered. Before you decide whether to purchase, Clema will provide the final price and any applicable taxes, shipping, or handling charges.
Refunds and Cancellation
You may cancel all or any portion of your reservation at any time before the affected unit ships and receive a full refund of the Deposit paid for each canceled unit. To cancel, email anna@clemacooling.com and include the name and email address used for the reservation.
We will initiate the refund promptly to the original payment method where possible or, if that is not possible, by another reasonably equivalent method, in each case within the time required by applicable law.
Clema may cancel a reservation if it cannot supply the Product or fulfill the reservation. If Clema cancels, it will refund the applicable Deposit in full.
Estimated Shipment
We currently expect to ship reserved units no later than July 31, 2027. This is an estimate, not a guarantee. If we determine that we cannot ship by that date, we will notify you, provide a revised shipment date if we have a reasonable basis for one, and give you the choice to accept the delay or cancel for a full refund, in accordance with applicable law.
Quantity and Transfer
We may limit the number of units reserved by any person or organization. A reservation may not be transferred, assigned, or resold without our written consent.
Eligibility
You must be at least 18 years old and legally capable of entering into these Terms. You represent that you are authorized to use the payment method provided.
Product Changes and Workplace Safety
The Product remains under development, and its specifications, features, appearance, materials, configuration, and performance may change before Clema offers it for sale. Product descriptions and performance figures published before that offer are preliminary and subject to change. Before you decide whether to purchase, Clema will provide the then-current Product description, specifications, terms of sale, and applicable warranty.
The Product does not replace any personal protective equipment, heat-illness prevention program, hydration, rest, shade, training, or other safety measure required by law or workplace policy.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, CLEMA WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING SOLELY FROM THE DELAY, CHANGE, CANCELLATION, OR NONFULFILLMENT OF A RESERVATION. CLEMA’S TOTAL LIABILITY FOR THOSE MATTERS WILL NOT EXCEED THE DEPOSIT PAID FOR THE AFFECTED UNIT.
THIS SECTION DOES NOT LIMIT YOUR RIGHT TO A REFUND OR ANY LIABILITY THAT CANNOT LAWFULLY BE LIMITED, INCLUDING LIABILITY ARISING FROM FRAUD, WILLFUL MISCONDUCT, GROSS NEGLIGENCE, VIOLATION OF LAW, OR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE.
Changes, Governing Law, and Contact
We may update these Terms for future reservations, but the version you accepted will continue to govern your existing reservation.
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except that this choice of law does not deprive you of any nonwaivable protection available under applicable law.
Questions or cancellations: anna@clemacooling.com. Clema, Inc.’s business address is 715 Bryant St, Unit 101, San Francisco, California 94107.